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Privacy Policy

BuildAngel.ai, Inc. (“BuildAngel.ai,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our website, platform, and related services (collectively, the “Platform”).

By using the Platform, you consent to the practices described in this Policy.

 

1. Information We Collect

We collect the following categories of information:

  1. Personal Information You Provide
     

    • Name, email address, phone number, mailing address.
       

    • Business details (company name, license information, insurance).
       

    • Payment and billing information.
       

    • Uploaded files such as PDF home plans or project specifications, preferences, and descriptions.
       

  2. Account & Profile Data
     

    • Login credentials, preferences, and user roles (Homeowner, GC, Subcontractor).
       

  3. Transaction Data
     

    • Bids, proposals, communications, payments, and referral fee records.
       

  4. Automated Data
     

    • IP address, browser type, device information, cookies, log files, usage data, and analytics.
       

  5. AI-Generated Data
     

    • Cost estimates, summaries, and other outputs derived from your inputs.
       

 

2. How We Use Information

We use information to:

  • Provide, operate, and improve the Platform.
     

  • Process payments, fees, and referral arrangements.
     

  • Facilitate communication between Users (Homeowners, GCs, Subs).
     

  • Generate AI-powered estimates and recommendations.
     

  • Enforce compliance with our Terms of Service.
     

  • Protect against fraud, misuse, and illegal activity.
     

  • Comply with legal obligations.
     

  • Send administrative messages, service updates, and marketing communications (with opt-out).
     

  • Provide industry trends, reports, and pricing metrics & guidance.
     

 

3. Sharing of Information

We may share information in the following circumstances:

  1. With Other Users
     

    • Project details, bids, and contact information are shared between Homeowners, GCs, and Subs as necessary for project execution.
       

  2. Service Providers
     

    • Payment processors, hosting providers, analytics services, and customer support vendors.
       

  3. Legal & Compliance
     

    • When required by law, regulation, subpoena, or court order.
       

    • To enforce our Terms or protect rights, property, or safety.
       

  4. Business Transfers
     

    • If BuildAngel.ai undergoes a merger, acquisition, or sale of assets, your information may be transferred.
       

We do not sell personal information for profit. We may receive referral fees from project transactions, but we do not sell User data to third parties outside of our business network.

 

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable site functionality.
     

  • Store preferences and login sessions.
     

  • Measure usage and performance.
     

  • Deliver relevant ads and promotions.
     

Users can manage cookies through browser settings, but disabling cookies may affect Platform functionality.

 

5. Data Retention

We retain personal data only as long as needed to provide services, comply with legal obligations, resolve disputes, or enforce agreements.

 

6. Data Security

We use reasonable technical, administrative, and organizational safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

 

7. International Users

If you access the Platform from outside the U.S., you agree that your data may be transferred to and processed in the United States, where privacy laws may differ from your country.

 

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access & Portability – Request a copy of your personal data.
     

  • Correction – Request correction of inaccurate data.
     

  • Deletion – Request deletion of your personal data (“right to be forgotten”).
     

  • Restriction – Limit certain uses of your data.
     

  • Opt-Out of Sale/Sharing – For California residents under CCPA.
     

  • Withdraw Consent – Revoke consent to processing (where applicable).
     

To exercise your rights, contact us at plans@buildangel.ai. We may need to verify your identity before processing requests.

 

9. Children’s Privacy

The Platform is not intended for children under 18. We do not knowingly collect personal information from minors. If we learn we have collected such information, we will delete it.

 

10. Changes to This Policy

We may update this Policy from time to time. Changes are effective upon posting. Continued use of the Platform means you accept the updated Policy.

 

11. Contact Us

For questions or to exercise your rights, contact us:

BuildAngel.ai, Inc.
privacy@buildangel.ai

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